OCALA AUTO REPAIR

These people are straight shooters. No games. They don’t try to scare you into upsells. I needed someone that could change my oil, but I use a specific oil and filter. They gave me the option to bring in my own, or order it for me. I brought my own and they only charged me $35 to do the work. John, the guy at the counter was nice and helpful. I’ll be back soon. I need some other stuff done, and these guys seem like I can trust them.

Years ago I quickly turned into a parking lot and slammed the front end on the raised I entrance. Busted the air conditioner compressor. Nissan replaced it. I took it back 3 or 4 times, and they said it was cooling fine. But claimed to add more refrigerant. The last time they said the next step was to remove the dash, etc. Over $2000. So, I stopped driving the car when it was hot. My daughter needed a car temporarily. We are in VA. She is in Ocala Florida. I decided to try again to get the air conditioner to work. Online I found Auto Masters. I told Jon my story. He said they would take a look. I even said, maybe Nissan put in a bad compressor and didnt want to replace it. He found 2 leaks, and for less than $250. He fixed it. Nissan even said just trade it in. I decided not to buy another Nissan. Jon was personable, professional, and honest. I highly recommend this team to everyone needing an honest machanic shop to repair their vehicle. GO AutoMasters

They fixed an issue that any other shop was willing to work on, I’m very grateful for that, very friendly and excellent customer service

Took my car here as I usually do when I have a check engine light was told I need a new catalytic converter flex pipe and O2 sensors. Paid about 2600 to get all that done got the car back and the next day the check engine light came on. Brought it back and they had it for a little over 2 weeks said they had to reflash the computer got the car back the next day the engine light came on. Brought it back in a week later this time they had it for a month during that month they said they were doing the same thing trying to reflash the computer they also said they sent it to the Chevy dealership I did call Chevy and they have no record of it being there but when I got it back after a month they said they can't get the engine light to go off and it may or may not go off if I was to get a converter from Chevy. I've emailed this business and asked him for records of my visits and have not received an email back. I have filed in a complaint with the better Business bureau a month and a half ago which Auto Masters has not responded to. I Believe by the fact that they took the car back twice that day like me believe the work I paid for should cure that engine light. So I would recommend not taking your car there because if it's a problem they can't fix they will charge you anyways and they will not respond to any emails for records of your visits and if you have a problem and can file a complaint with the better Business bureau they most likely will not respond to that either. I welcome any response by the company. My name is Frank Derhone it was a 2015 ,Chevy trax. If you are looking for somebody reliable and trustworthy look way way further away than this place even if you have to drive further trust me it'll be worth to not go here

Excellent and fast service

Apologies to the man working the front desk, I didn’t get his name but he was a huge help. I haven’t got the slightest clue when it comes to cars as a woman and he explained the costs of my needed repairs and recommended the best option. Thank you for looking out for me!

Long time customer and service is always great. Kudos to Sara.

Outstanding service! My Volvo broke down and Automasters had same-day towing arranged right away. They diagnosed the issue, ordered the parts (which arrived in 2 days), and finished repairs in under 4 hours. Super professional, fast, fair pricing, and kept me updated the whole time. Highly recommend them for anyone needing reliable car repairs!

It's always a pleasant experience doing business with Automasters. John is clear and honest steering. Highly recommend having your auto needs met there in a professional atmosphere.